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I have just made use of the tub three times given that June as I do not need extra discomfort. If I can not obtain $8000 back, they can come take this worthless tub out of my home and also offer me a full reimbursement of $20,000, to consist of the money for the water heater that I did not need.

***'s issue that she needed to buy a new warm water heating unit and also therefore ought to be made up by Safe Action Stroll In Bathtub for that acquisition. The hot water heater issue is expressly dealt with in 3 various areas in the agreement she authorized. On Duty Requirements web page, the following is stated: Customer is responsible for adding a sufficient water heating unit if required.

*** as well as she understood at the time of the agreement that she might need to update her hot water heating unit. Ms. ***'s statement that Mr. ******* lied to her is opposed by her very own statement. At no point is it alleged that Mr. ******* provided any specific amounts for inconvenience or any various other concern and after that altered that offer.

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In addition, despite the agreement language cited above, we likewise supplied to offer a particular sum to assist balance out the rate of the warm water heating unit. In other words, we have made offers to Ms. *** for her aggravation along with an offer to counter the price of a new hot water heating system.

*** has actually denied these deals and also rather has required a reimbursement of $8,000. 00. We are committed to settling disputes in a manner that is fair and also reasonable to both sides. We called Ms. *** once more today to try to reach an arrangement that fulfills those standards. Ms. *** again declined our negotiation effort.




*** Record Connected *** This is a continuation of my previous complaint that was not fixed to meet my contentment. I stated I desired the tub out of my house as well as all money reimbursed.

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I asked him what kind of compensation I would certainly obtain in addition to a new bathtub. Every time I asked him, he would certainly say, we will certainly have to wait to see what prices are involved with the new bathtub.

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After the brand-new bathtub was installed, he said it ran out his hands as well as one more department would certainly be managing the financial resources. Every time I called him, he would certainly state he would call me back in 10 minutes. Well, he never called me back. I needed to continue calling him.

When I finally got him, he began out stating they generally pay $100 a month however since it had been 6 months, he would provide me $200 a month. I told him I likewise had to obtain a new water heating unit that I did not otherwise need, as Learn More the old one was not large enough.

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I currently had a booster that did no excellent. I needed to get a bigger heater. He stated he would certainly give me an added $1,000 off due to the fact that of the water heating system. I informed him that I would certainly not accept less than $8000. He said he can refrain that and also asked if I wished to sign a launch.

I do not think that as well as what good check my reference does that do me currently anyway - Southeastern Walk-In Tubs,. I have actually only made use of the bathtub three times given that June as I do not require additional discomfort. If I can not get $8000 back, they can come take this worthless bathtub out of my house and also provide me why not check here a full reimbursement of $20,000, to include the cash for the hot water heater that I did not require.

***'s grievance that she needed to get a new warm water heater and also for that reason should be made up by Safe Step Walk In Bathtub for that purchase. The water heating system problem is specifically attended to in three different areas in the contract she authorized. On the Job Requirements page, the adhering to is stated: Client is responsible for including an adequate water heating system if needed.

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*** as well as she understood at the time of the contract that she may have to update her warm water heating system. Ms. ***'s declaration that Mr. M ****** existed to her is contradicted by her own declaration. At no factor is it declared that Mr. M ****** used any type of particular amounts for inconvenience or any various other problem as well as then changed that deal.

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Furthermore, regardless of the contract language mentioned above, we additionally offered to offer a particular amount to help balance out the cost of the warm water heater. Simply put, we have made deals to Ms. *** for her aggravation along with an offer to balance out the cost of a brand-new warm water heating system.

*** has declined these offers as well as rather has actually required a reimbursement of $8,000. 00. We are devoted to resolving disputes in a way that is fair as well as affordable to both sides. We spoke to Ms. *** again today to attempt to get to an agreement that meets those standards. Ms. *** again declined our settlement effort.

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